Orders are shipped daily. Please note that Uk shipping charges are £3.95 and outside UK Sipping zones charges apply at £10. Please allow 1-2 days for processing before your order is shipped. Due to the nature of the item, there are no refunds or exchanges. In the unlikely event you receive a damaged item, we will gladly replace it within 30 days of the date of purchase. Also please note with our buy 2 get 1 free option, if same item is unavailable or out of stock we will give you a random selection! Also note that 10% off code: JOGGYKANG – only applies if you have an order of minimum £50!